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Document number: BPP90131
Last Updated: 13-Aug-2003
Minimum skill level: 2
Visually check for jammed media or other obstructions in the carriage path and remove any obstructions found (remove any loaded media as well).
If an 86:01 error occurs during initialization and the carriage does not move out of the Service Station continue Step 4, otherwise go to Step 5.
Remove the right cover and check the cable connection between the Interconnect PCA and the Service Station motor. If connections appear normal, replace the Service Station (refer to pages 8-52 of the Service Manual).
Unlock the carriage as instructed below:
Trailing cable (Required)
Carriage assembly (Required)
Belt tensioner kit (Required)
Carriage belt (Required)
Scan-Axis motor (Required)
Service Station assembly (Required)
Release the carriage as instructed in Steps 6a - 6e in the "Contact center agents" section listed above.
NOTE: If the carriage will not come out of the service station area, replace the Service Station (refer to pages 8-52 of the Service Manual). Firmware must be upgraded to A.02.04 or higher. If replaced, attempt to verify functionality before continuing with the remaining steps.
carriage releases, or the problem persists following replacement of the
station, continue with the remaining steps.
CAUTION: Ensure the printer is turned off and unpluged from the power source before continuing with Step 3 below.
Using a lint free cloth dampened with water, clean the trailing cable and the underside of the printer frame that holds the ink-tube system.
Inspect the Y-belt for damage or excessive wear, and replace if necessary (refer to pg 8-40 of the Service Manual).
Following inspection/replacement of the Y-belt, turn the printer on and attempt to verify functionality. If the problem persists, continue with the remaining steps.
Turn the printer off and replace the
Trailing cable (refer to pages 8-78 and 8-40 of the Service Manual).
NOTE: When replacing the trailing
cable, use the stiffener that ships with the 1000 series trailing
cable. Remove the stiffener from the box and install on top of the HP Designjet 500/800 trailing cable with the concave side down.
Turn the printer off and replace the Scan-Axis motor (refer to pages 8-29 of the Service Manual).
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