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Document number: BPP90129
Last Updated: 31-Oct-2003
Minimum skill level: 2
Paper-Axis Motor (Required)
Drive Roller Encoder Sensor (Required)
Electronics Module (Required)
NOTE: A manila folder can be used to aid in removing jammed media. Lift the blue lever and insert the folder into the media path to remove jammed media. Check inside both end covers to verify no media is lodged in these areas as well.
Ensure roll media is correctly installed on the media spindle, and verify that the roll is not larger than 150 ft in length.
NOTE: If media roll is to large for the printers spindle (greater than 150 ft), the roll can make contact with the media entry platen which can cause friction or hinder the media from peeling off the media roll smoothly.
The test will first check the Paper-Axis motor.
If the test fails, replace the Paper-Axis motor (refer to pg. 8-84 of the Service Manual). Following motor replacement, attempt to verify functionality.
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